Longcliffe GC | Club Manager

Club Website
Salary: £Competitive
Date posted:  1st February
Closing date:  8th March

We are looking for a Club Manager to lead our team and play a pivotal role in the management and development of the club to ensure it provides a first class golfing experience to all our members and visitors alike. The role will cover all aspects of club management with minor variations that reflect specific local working arrangements that we have in place.

Job responsibilities:

  • You will be responsible for the management and development of:
  • Establishing a strong and productive working relationship with the Board of Directors and contributing to and taking joint ownership of the strategy for the development of the club and its delivery and successful implementation.
  • Assume responsibility for the management and implementation of the clubhouse service agreement. Working together with the Director of Golf Support Services and the franchisee focus upon maximising the income generated from the bar and catering services offered to members, visitors and members of the public.
  • Assume responsibility for the management and implementation of the current professional services agreement. Working together with the club professional, identify ways in which the club may maximise income streams from the utilisation of the golf course and associated facilities by visitors and societies whilst minimising the impact upon members.
  • Take ownership for the delivery of successful sales and marketing campaigns designed to support the objectives of the clubhouse service agreement and the professional services agreement.
  • The head greenkeeper and his staff ensuring that they are well supported, motivated and allowed to develop to achieve their full potential. Together with the Head Greenkeeper, ensure that the course is presented each year according to the Course Policy document and in a way that is both challenging and enjoyable to members and visitors.
  • Ensure costs are controlled against agreed budget.
  • Human resource services including staff payroll, NI contributions, pension and PAYE deductions and staff development.
  • All staff and franchise holders ensuring that they are provided with appropriate coaching, development and performance guidance to allow the club to deliver both high quality results and customer service to members and visitors.
  • Together with the Chairman of the Board assume responsibility for all health, safety and environmental matters relating to the club.

Additional responsibilities:

  • Liaise with the Director of Golf Operations to ensure that competitions are effectively organised and administered and follow the guidance laid out in the “Competitions Bible”.
  • Good working knowledge of Club V1 and BRS systems to allow the setting up, processing and generation of competition results. Creation of daily members tee sheets for casual booking and the creation of potential marketing opportunities for visitor tee times during slack periods.
  • Managing club fixtures, team matches, clubhouse social events and ensuring that these are all accurately recorded in the club diary.
  • Undertake the organisation of Club Open competitions ensuring they are managed in an effective and efficient manner.
  • Knowledge of propriety accounting systems e.g. Sage, Croft for the management of club finances and the generation of monthly and annual reports. Monitoring and control of Club income and expenditure against approved budgets.
  • Working together with the Director of Finance and the two franchisee holders, the Clubhouse Manager and the Club Professional, produce annual financial budgets that reflect income growth and control over expenditure.
  • Ensure that Club matters are effectively communicated to members via Club V1, the Club website and social media platforms to promote the club to as wide a group as possible.
  • Providing secretarial services to the Board and key club committees.
  • Ensuring that office services are open and accessible to staff and members during the normal working week. Some flexibility will be required on occasions to fulfil specific club responsibilities.
  • Maintain the membership database ensuring that accurate records are kept and that subscriptions are collected and banked in a timely manner.
  • Deal efficiently with all new member enquiries ensuring that a professional and efficient service is delivered.
  • Providing general administration within the office.
  • Assume responsibility for the management and handling of all matters relating to the administration, maintenance, HR and safe-guarding at the Club.

Required skills:

  • Strong leadership, diplomacy and communication skills.
  • Sound understanding of the golf industry and expectations within a member’s club.
  • Previous golf club management experience is essential.
  • Excellent administrative, organisational and time management skills.
  • Good knowledge of current IT office software tools including Office 365, Zoom, Club Systems and BRS. Demonstrable ability to coach and organise subordinate users of the available tools and data management.
  • Sound appreciation and adequate knowledge and experience to ensure that the Club remains compliant with the relevant statutory and regulatory legislation in force.
  • Further information about the golf club can be found in the attached PDF document: Club Manager Info
To apply:

Interested applicants should submit their CV’s and a covering letter in the first instance to the Chairman of the Board of Directors ([email protected]).