The pandemic has brought lots of new members and clubs are naturally concentrating on keeping them. But, writes Steve Carroll, they must not forget their loyal servants
I don’t need to stretch the memory back that far to remember when a round felt like millionaire’s golf. Within reason, I just turned up. I could set my competition tee times almost by clockwork – 9am, 9.08am or 9.16am. It was pretty much the same for years.
The introduction of an online booking system ch