We talk to GCMA members about how they do their jobs and ask what advice they can share with peers like you In an average day, what meetings would you have and with whom? Taking Monday as a good example of a normal day, we will have our Heads of Department meeting where I’ll sit down with the senior managers and we'll run through what's happened the previous week, what we have coming up that week and anything specific the other areas of the business need to be aware of. Golf At Goodwood is a unique facility, spread over three sites. Our main site is where the members' clubhouse, The Kennels, and our marquee course, The Downs, are based. We also have the Park course and our Academy, which is based at the hotel, which is on the other side of the estate,. Finally, we have our agronomy team based in the middle of the grounds, which means I spend a portion of my day moving between those three sites, making sure I've seen everyone. One of the really enjoyable parts about working at Goodwood is the diverse workload it offers. A good example being that within my role as GM I also sit as part of the Hospitality Leadership team for the estate, alongside the GM of the Hotel, The House, The Shoot and others. It’s a great opportunity to come together and discuss the current opportunities and challenges we are all facing in our own areas, and it provides a really different perspective on things. How much time do you think you spend on the phone and doing emails? Too much time, I suspect, and I'm sure I'm not alone in saying I never quite manage to spend as much time as I'd like either on the floor with the members or with the team. I certainly work my way through my fair share! What piece of hardware or software could you not be without I’d be lost without my mobile phone - it does everything! Give us a good productivity tip. I'm a big believer that if you are procrastinating over something, go downstairs, have a walk through the clubhouse, speak with a few members and go down to the first tee to just remind yourself why we're here and why we do it. I think as club managers it's very easy to forget to look up and take a moment to appreciate how fortunate we are to work in this industry. What major projects are you working on currently? It's a very busy time for Golf at Goodwood, and we're working on a few different things. We are in the process of obtaining planning permission to hopefully build a six-hole par three course, a 1000m² pitching green and 300m² putting green, which is due to start in February 2023, and we’re working with James Edwards of EDI on that project. We are also working on Woody 3, and for anyone who hasn’t been to Goodwood, we don't have normal golf...
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