GCMA Accreditation case study: Rachel Jeffery

Introducing your peers who have been recently awarded Accreditation status. Learn more about their backgrounds plus how and why they got involved in the scheme Rachel Jeffery Assistant Manager | Knowle GCAccreditation level: Accredited Manager - What was your motivation for applying for GCMA Accreditation? I was researching professional qualifications that are offered by the association, such as the Diploma in Golf Club Management, and read about GCMA Accreditation. I decided this would be a good place to start as there is a set pathway to follow. I can record all of my learning and receive recognition of my development. - What was the process like from your point of view? What did you learn from it? The process was straightforward, and there is lots of information that you can read through before starting your application. Going forward, I will use a CPD calculator, like the example given in the accreditation information, as this will give me a clear record of my learning and CPD points. - How do you approach your personal CPD? I ensure I take some time out of my busy work schedule for a set amount of learning each month. I like to vary the types of learning and include webinars, online workshops along with GCMA meetings and residential courses. I attended the Introduction to Golf Club Management a few years ago and also achieved my PGA ASQ Level 1 award in Golf Coaching, which were both really beneficial for my role. However, it is actually the day-to-day, on-the-job training and development that I find the most beneficial, and Ryan [Coles], the club manager here at Knowle, has been supportive in this regard. - What do you hope to achieve next from a professional perspective in the next year? Have you identified any areas you need to develop? I would like to develop my junior coaching skills as, along with my assistant manager role, I am Junior Organiser in a club with an ever expanding and successful junior section. We have varying age groups and abilities, ranging from juniors with a handicap of 3 up to complete beginners to the game, so it is exciting to be involved in moving the section forward over the coming months and years. - What advice would you give to fellow members who have not gone through the process of accreditation yet? Accreditation is a good way of keeping all your skills and development up to date. If you are looking to progress in your career it is a clear record of your learning so taking time out to complete your accreditation application is definitely worthwhile. - What do you hope the professional benefits of being an accredited manager will be? In the future, if I want to progress in my career, then I would hope by being an accredited manager it would help when applying for other roles. - Do you have any books/podcasts etc you’d recommend for personal development? I would recommend the book ‘Turn the Ship Around’ by L....
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