CMT 3: Honing in on the topics that matter most

The next set of dates for the Clubhouse Management Training (CMT) Programme have been confirmed.


Some younger managers may find it hard to believe that high-quality industry education was not always readily available to Golf Club Managers.

Over the last 20 years, Kevin Fish is recognised industry-wide as having done more than most to change that, both as a volunteer and in running his training, recruitment and consultancy business Contemporary Club Leadership Ltd (CCL).

“There’s never been a better time to be coming in to our industry,” he said. “If it’s your intention to make this a career, you now have qualification frameworks and expertise readily available to you to learn from, and lean on. Trust me, that wasn’t always the case.”

Kevin has taken his passion for education and developing people into two other parts of our industry: greenkeeping and hospitality.

He is honoured to sit on the board of BIGGA, the first non-greenkeeper to be invited to do so, and as he explained, he also felt a huge sympathy for the hospitality part of the business, who for a long time somehow got left behind when it came to industry training and support.

“It dawned on me that we were training General Managers to demand more from their Clubhouse Managers, but had failed to make sure that those clubhouse staff had been properly trained to deliver on those ever-increasing expectations,” he said.

“I worked really hard with Steve Brown to create a programme that would cover the five Ps of Clubhouse Management, and eight years on we have seen over 500 Clubhouse Managers, bar supervisors, chefs and aspiring Clubhouse Managers attend the series of two-day programmes.

“The Clubhouse Management Training (CMT) Programme consistently generates delegate feedback scores of above 97% and this year will see the launch of the CMT 3 course, focused entirely on the hot topics consistently chosen by delegates who have attended the first two courses.

“The dates of the courses are intentionally kept to the darker winter months to accommodate the work pressures on our clubhouse staff, and often act as a huge energiser for what we all know is a very demanding role.”

The dates of the next CMT courses are shown below, along with some beautiful testimonies from just a few of the amazing hospitality staff who are working in golf.

Kevin concluded: “There is no better feeling than having a General Manager call me to tell me what an impact the training has had on his clubhouse staff, who cant wait to share their new knowledge with them, and their teams.”


DATES FOR COURSES

CMT 1

TUESDAY 7 & WEDNESDAY 8 OCTOBER, 2025 – MIDLANDS REGION

TUESDAY 11 & WEDNESDAY 12 NOVEMBER, 2025 – LONDON REGION

CMT 2

TUESDAY 13 & WEDNESDAY 14 JANUARY, 2026 – LONDON REGION

CMT 3

TUESDAY 3 & WEDNESDAY 4 MARCH, 2026 – LONDON REGION


Testimonials

“When a Health and Safety course can bring a lump to your throat and you feel inspired by a discussion around prioritising time, you know you’ve spent time with Kevin Fish, Stuart Fotheringham and Steve Brown! It’s great learning from these industry experts and meeting like-minded individuals in our industry. Thank you to my boss Alex Woodward for the opportunity.”

– Hanli Clements, F&B Manager, Walton Heath

“The enthusiasm and knowledge they brought back from Kevin’s CMT programme has undoubtedly enhanced the service we offer to our members. Additionally, this training has been a significant step in the personal development of our staff, which is a key focus for us as a business, especially for those on the front lines. Incredibly Valuable ! Sign us up for CMT3.”

– Ian Veale, General Manager, Bristol & Clifton

“A great experience over the last couple of days, thanks to you, your selection of speakers and the delegates on this course. Great clarity of thinking – thank you.”

– James Hall, Clubhouse Manager, The Honourable Company of Edinburgh Golfers (Muirfield)

“Had a great couple of days on the CMT Course at Hankley Common. Thank you to CCL, it was really interesting to gain valuable insights from the experts, and to be able to network with others in the industry.

– Josh Hayward, Assistant F&B Manager, East Berkshire

By GCMA Content Team

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