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The Outside View: Richard Payne

12 Sep 2017

Richard Payne, director of SPORTS MARKETING SURVEYS INC and head of…

How to…deliver great customer service

8 Sep 2017

Linda Moir, who was leader of the London Olympic and…

Further General Data Protection Regulation information

1 Sep 2017

There is a great deal of hype and, sometimes misleading,…

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General Data Protection Regulation (GDPR) Update

24 Aug 2017

We recently published an update regarding the new regulations surrounding the…

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What about water?

23 Aug 2017

Following water deregulation on 1st April this year, as predicted…

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HMRC increase security for online tax accounts

18 Aug 2017

In September 2017, HMRC will make it a requirement for…

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Current employment tribunal fees are ruled unlawful

11 Aug 2017

A landmark judgment by the Supreme Court last month has…

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Captain’s Report

8 Aug 2017

One of the honours 
of being the GCMA national captain…

Credit card charges banned

4 Aug 2017

The Government recently announced new rules.

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The Outside View: Steve Carroll on clubs that refuse to move with the times

7 Jul 2017

Clubs that fail to get to grips with technology risk…

Do You Appreciate Your Staff?

7 Jul 2017

Employees respond to appreciation expressed through recognition of their good…

Colt Mackenzie McNair to sponsor the GCMA Newcomer of the Year award

7 Jul 2017

Leading executive recruitment specialist Colt Mackenzie McNair (CMM) has expanded its…

When is it time to replace your irrigation system?

7 Jul 2017

On the vast majority of golf courses, the irrigation system…

Employee right to unpaid leave

30 Jun 2017

What do you do as an employer if one of…

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Does your Club Need the Expense of an Annual Audit?

22 Jun 2017

If your club is operating as a limited company, then…

Taking the Guesswork out of Pace of Play Management

22 Jun 2017

Tagmarshal discuss pace of play and the new data-driven solutions…

Coming Soon: The new worldwide handicapping system

22 Jun 2017

A worldwide handicap system will be one of the biggest…

The Inside View: JR Jones

19 Jun 2017

"It’s the first fundamental review of the Rules of Golf…

General Data Protection Regulation (GDPR)

15 Jun 2017

In May 2018, the rules around the handling of personal…

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Meet the GCMA: Debbie Mereweather

13 Jun 2017

What is your role? My main role is education. I…

GCMA’s AGM 2017

13 Jun 2017

Chesterfield Golf Club was the venue for the GCMA’s Annual…

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Coping with the Unexpected

12 Jun 2017

When HS2 threatened Whittington Heath with extinction, chiefs had the…

What’s the Role of? Golf Foundation

9 Jun 2017

Everything you need to know about the Golf Foundation and…

When is Notice Deemed to have been Received

8 Jun 2017

Court of Appeal decide on when notice of dismissal has…

Chief Executive’s Report

7 Jun 2017

Within this world that we all operate in, it never…

Captain’s Report: May 2017

7 Jun 2017

A busy start to my year as national captain has…

Exclusive Interview: Martin Ebert

5 Jun 2017

His work at Open Championship venues like Turnberry and Royal…

Insurance Premium Tax (IPT) Rises Again

2 Jun 2017

The rate of tax on insurance premiums rose on 1…

Are you Being Overcharged for Energy or Water?

1 Jun 2017

There are several simple things you can do to ensure…

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What’s the Role of? BIGGA

25 May 2017

Everything you need to know about the British & International…

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Allister Frost


A former Microsoft Digital Strategy leader who now inspires audiences to discover the life-enhancing benefits of having a Future Ready Mindset. As a tech pioneer, Allister gained unique insights into how to transform uncertainty into opportunity, and now loves giving others the positive mindset and simple habits needed to:

  • Stay resilient in the face of uncertainty and change
  • Spot quick win opportunities for improvement
  • And *create* a brilliant future!

 

With AI and robots coming for our jobs (hint from Allister: they won’t, if we know how…), many people are anxious about the future. But Allister asserts that we’ve nothing to fear when we leverage our human superpowers and ingenuity to thrive alongside emerging technologies. That’s why having a Future Ready Mindset is now a must-have skill to remain competitive and relevant to the people we serve, our golf club members and the local community. And the best bit: everyone can do it!

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John Steele


John Steele is a former professional athlete, sports coach, Olympic Leader and is the Executive Director of Sport at Loughborough University. He has been Chief Executive across a range of sectors. Drawing on leadership experience of nine different Olympic and Paralympic Games (including the amazing events at the Rio Games), John reflects on the lessons from this unique period in British sport and relays his fascinating views on creating high performing teams.

Indeed, inspired from PyeongChang 2018 Olympic Winter Games, by the most successful performance ever for Team GB, he has a whole host of new business and leadership insights into how this was brilliant performance was achieved and how it can translate back into your organisation.

John moved into the corporate world, before he enjoyed an outstanding career as a professional rugby player achieving international honours. After his playing career, he turned his hand to coaching and achieved the highest accolade for a British club coach by winning the European Cup with Northampton Saints. He then became Executive Director on the Saints Board during a period of unprecedented growth, and served on the England Rugby Board during the successful world cup campaign of 2003. It was no surprise that John’s talents were called upon to drive through a change and modernisation programme as CEO of the Rugby Football Union – a challenge that became controversial and ended in his departure from the post after only a year, but with his dignity and professional pride intact.

Headhunted by UK Sport, John took up post as CEO the day before London won the 2012 Olympic bid – and this promising start was sustained as he embarked on developing the UK’s high performance sport system, which he led for a six-year period of unprecedented success through the Beijing and London Olympic and Paralympic Games.

Post-London 2012, with the Olympic legacy in place and an obligation to continue inspiring a generation, John took up his post as Group Chief Executive of the Youth Sport Trust. He has also succeeded Steve Cram as Chairman of the English Institute of Sport, an organisation described as ‘the team behind the team’, which delivers a range of performance impacting solutions to over 40 Olympic and Paralympic sports and some non-Olympic sports.

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Dr Jo Salter MBE


Dr Jo Salter MBE is famed for becoming the first female fast jet pilot, having flown the Panavia Tornado ground attack aircraft during her services in the Royal Air Force. Joining the RAF aged 18, Jo has since taken Air Cadets into the skies as part of Air Experience Flights, become the Director of Global Transformative Leadership for PWC, and most recently become a Global Advisory of GenAI for PwC.

Jo has piloted flights in the Air Cadets Air Experience Flights and inspired countless budding armed service members to pioneer a male-dominated sector, having been the leader of an all-male squadron. Since leaving the military behind, Jo has established a strong business career working in roles such as Head of Technical Services for NetConnect, European Operations Manager for Automated Power Exchange and Managing Director of Saltin Ltd.

Having developed first-class expertise in leadership, analytical thinking and performing under pressure, Jo is now a highly sought-after public speaker to share stories from her time in the skies.

Jo is a passionate Trustee of The Royal Air Force Club and an Ambassador of the Global Angels charity, an organisation that gives communities around the world access to clean water, education, healthcare and encourages female and youth empowerment. Jo has also authored two books, titled Energy: 52 Ways to Fire Up Your Life and Become an Energy Angel and Energize: Spring Clean Your Mind and Body to Get Your Bounce Back Today and Every Day.

In recognition of her achievements throughout her career, Jo has also been named as one of the 50 Most Inspiring Women in the World by Harpers & Queen. She is now working as the Director of Global Transformation Leadership at PWC, after working in other roles such as Director of Risk Technology Strategy, Director Chief of Staff to Head of Technology & Investments and the Director of People & Organisations.

In 2022, Jo was invited personally by Tom Cruise to attend the premiere of Top Gun: Maverick. Most recently, Jo received an honorary doctorate of Arts from Bournemouth University.

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Colin MacLachlan


Colin Maclachlan, star of Channel Four's captivating reality TV drama SAS: Who Dares Wins and Channel 5’s ‘Secrets of the SAS’, is an operator with over 25 years of security and risk related experience who is a popular and frequent fixture on the speaking circuit.

Colin Maclachlan, celebrated for his roles on Channel Four's SAS: Who Dares Wins and Channel 5’s Secrets of the SAS, brings over three decades of expertise in security and risk management. Colin's military career began in 1989, and after serving nine years with the Royal Scots, he joined the elite 22 SAS at just 23. His time in the SAS saw him participating in numerous high-stakes operations, including the notable rescue of hostages from the West Side Boys in Sierra Leone—a mission so perilous it was dubbed Operation Certain Death.

Colin was also pivotal during the longest hostage siege on UK soil, when a hijacked Afghan plane landed in London in 2000. The standoff lasted four days with Colin as the first sniper on the scene.

After leaving the SAS, Colin exchanged insights with international forces such as Delta Force and Seal Team 6 and provided security consultancy to the Saudi Royal Family and various celebrities. His academic pursuits led him to earn a First Class MA (Hons.) in History from Edinburgh University and an M.Litt in Terrorism from St. Andrews University.

Today, Colin extends his expertise through television, books, radio, and video games. He supports numerous charities and has founded Who Dares Cares, which assists veterans and those experiencing stress. As a speaker, Colin excels in discussing Resilience, Teamwork and Leadership.

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